Rewarding Rail
Your rail passenger loyalty program for collecting, redeeming and enjoying train travel in Great Britain again.
- Earn points on your train journeys.
- Redeem rewards like free rail tickets.
- Special offers by email.
Earn points for every mile travelled by rail on qualifying Advance tickets.
*Points can be earned on any Advance ticket,
sold by any ticket retailer,
used for travel on any train company in Great Britain,
during any of the last 30 days.
How to earn points...
1. Email proof of your Advance ticket to earn@rewardingrail.com
Send us a quick email with your PDF / eTicket, or a photo of your physical ticket. As long as the ticket is legible we will handle everything else.
Your Rewarding Rail account is linked to your email address. So as part of this first step we will automatically create a new account for you, if you are emailing us for the first time.
2. Receive your trip summary email
After submitting your Advance ticket you can explect to recceive a trip summary email in response. This will summarise all the details we have been able to read from your ticket and states how many points you have earned as a result. You must reply to our trip summary email in order to confirm that all the details are correct. Without completing this confirmation step, no points will be allocated.
How many points will I earn for my trip?
| Distance | Points |
| 1 mile | 5 points |
| Example journeys | Distance travelled | Points earned |
| London Kings Cross to Newcastle | 247 miles | 1,235 points |
| Birmingham to Leeds | 93 miles | 465 points |
| Edinburgh to Glasgow | 42 points | 210 points |
If the ticket you have submitted is for multiple travelers, e.g. two adults, then we will ask you whether you would like to send your fellow travellers an invite to join Rewarding Rail too. If they accept your invite, we will automatically credit their accounts with their points too.
3. Confirmation that your points have been added
Almost there! The final step is that we will send you a confirmation email once your news points have been credited to your account. This email will also confirm know what your new Rewarding Rail points balance is.
Now you can start planning how you will enjoy all your points...
Here are some real examples of your expected savings...
London Euston
to Glasgow Central
- Tickets from £35.00 one way
- Distance of 400 miles
- Collect 2,000 points
11.4% cashback
equivalent
Birmingham New Street
to Stansted Airport
- Tickets from £13.50 one way
- Distance of 100 miles
- Collect 500 points
7.4% cashback
equivalent
Bristol Temple Meads
to Southampton Central
- Tickets from £9.50 one way
- Distance of 77 miles
- Collect 385 points
8.1% cashback
equivalent
Leeds Station
to Liverpool Lime Street
- Tickets from £11.50 one way
- Distance of 64 miles
- Collect 320 points
5.6% cashback
equivalent
Redeem your points for discounts on rail tickets and other travel perks.
How to redeem your points...
1. Email your request to redeem@rewardingrail.com
Tell us how many of your points you would like to redeem and into which credits or vouchers (see the available options below). You can check your current balance by finding it included in every email we send you. Just search for the most recent Rewarding Rail email.
Standard
| 2,500 points | £5 voucher |
| 5,000 points | £10 voucher |
| 7,500 points | £15 voucher |
| 10,000 points | £20 voucher |
| 12,500 points | £25 voucher |
Minimum redemption of 2,500 points required.
LNER eVouchers can be used to pay (or part pay) for absolutely ANY rail tickets, via their website and mobile app, for ANY train company in Great Britain; not just LNER.
Learn about LNER eVouchers on their website.
Premium
| 2,500 points | £5 voucher |
| 5,000 points | £10 voucher |
| 7,500 points | £15 voucher |
| 10,000 points | £20 voucher |
| 12,500 points | £25 voucher |
Minimum redemption of 2,500 points required.
LNER eVouchers can be used to pay (or part pay) for absolutely ANY rail tickets, via their website and mobile app, for ANY train company in Great Britain; not just LNER.
Learn more about LNER eVouchers on their website.
| 5,000 points | £10 giftcard |
| 10,000 points | £20 giftcard |
| 2,500 points | £5 giftcard |
| 5,000 points | £10 giftcard |
- Buy rail tickets for ANY train company.
- Use for Uber Ride or Uber Eats purchases.
Uber is currently running an extra 10% cashback promotion on eligible credit redemptions. (T&Cs)
| 12,500 points | £25 Uber credit |
| 25,000 points | £50 Uber credit |
Minimum redemption of 12,500 points required.
2. Receive your vouchers or credits via email
Depending on the method of redemption that you select, we will email you an electronic voucher or confirm that your credits have been applied to your chosen account. Please note that either process may take up to 10 working days.
If you require any help to use your redeemed credits or vouchers, please email support@rewardingrail.com
3. Enjoy your travels!
Let us know where your rewards take you, via Instagram.
Frequently Asked Questions
Are there any requirements about the type of ticket?
Yes. It must be an Advance ticket type. Sometimes called Advance Purchase or Advance Single or something similar.
Off Peak and Anytime singles and returns, Season and Flexi Season, Pay As You Go, Oyster and Travelcard type tickets are not eligible to earn Rewarding Rail points.
We do accept Advance tickets bought with a railcard, or any other discounts or promootions.
Does it matter where I buy my ticket?
No. You are free to buy your Advance tickets anywhere you like. This can be directly from train companies, such as LNER, from third-party ticket retailers, like Trainline, or in-person at train station vending machines and counters.
Which train companies can I earn points on?
Any rail passenger journey made within Great Britain (England, Scotland and Wales) on any train company, for which you hold a valid Advance ticket type, is eligible to earn points.
When do I have to send you my ticket?
After you have travelled. You can submit your ticket up to 30-days after the date of travel - as displayed on the ticket itself.
How many points will I earn?
5 points per mile. We calculate the approximate distance as travelled via the rail network. Note this may vary from ‘as the crow flies’ and driving distance calculations. Distances calculated by Rewarding Rail are final and cannot be appealed.
How long does it take to credit my account with my points? And how quickly can I redeem my points?
After sending us your ticket, you should receive a trip summary within 24 hours. We aim to add earned points to your account within 48 hours of your confirmation that those trip details are correct.
You can initiate a points redemption as soon as you receive the email confirmation that the points have been added to your account. We aim to complete redemptions with 24 hours.
Will I earn more points if I travel in First Class?
No. Your class of travel makes no difference to how many points you will earn. Standard, Standard Premium and First Class travellers all earn the same 5 points per mile.
Can I redeem my points as cash instead of as vouchers or credits?
No. We only allow the redemption of your Rewarding Rail points into LNER eVouchers or, for our First Class members, as Uber credits. Both of these methods allow you to pay (or part pay) for rail tickets.
How long are my points valid for?
13 months. Your points remain valid up to 13 months from the date of travel on your original ticket.
For example, if you earned 100 points for a train journey you took on 01 January 2024, then your points earned from that trip are valid until 31 January 2025.
If you are a Premium member, then your points remain valid for up to 25 months from the date of travel.
Does it matter if I claim Delay Repay?
No. You earn the same points regardless of whether your train was late and you claimed Delay Repay for that inconvenience.
What personal data do you keep about me?
Any emails and tickets that you send us are retained so that we can calculate your current points balance.
Still have questions?
Please send your questions to support@rewardingrail.com
Rewarding Rail
Buying train tickets is more rewarding too!
- Earn 2x points for every £1 spent at train companies and ticket retailers
- DOUBLE points collected on eligible Advance tickets
- Free Premium membership for cardholders
- Free entry into the monthly First Class upgrade draw
Sign up to be the first notified of the launch →